Proxim supports victims of domestic violence
Domestic violence is a serious issue that is widespread across Quebec. Pharmacies affiliated with Proxim can play an important role in addressing this awful reality.
Pharmacies are one of the first essential points of contact for families and one of the strongest links in Quebec’s healthcare chain.
SOS violence conjugale is available 24/7 across Quebec. It provides services and resources to victims of or individuals concerned by domestic violence.
Frequently Asked Questions:
How can I report my personal situation?
- You can talk to our team, in total confidentiality.
- A safe space will be at your disposal.
- A telephone will be available for you to ask for help.
How do I know if my store is one of the participating pharmacies?
Look for the purple dot on the front door of participating stores. The dot indicates that the store is a safe place to seek assistance.
Can my pharmacist provide psychological support?
No. It is not the pharmacists’ nor their teams’ role to offer psychological support. The role of participating stores is to offer you a safe space so that you can contact a crisis centre such as SOS violence conjugale. The organization will provide you with the psychological support you need.
Can my pharmacist make a complaint on my behalf against a violent partner, spouse or individual?
No. The decision to report a violent individual or your spouse belong to you only. Our role is to provide you with a secure location, in which you can make a call with your local help center safely and confidentialy.
What should I do if someone I know appears to be a victim of domestic violence?
The first thing to do is to contact SOS violence conjugale at 1 800 363-9010 to speak to a case worker about the situation. They will provide the necessary guidance. If the situation is urgent, call 9-1-1.
Can I return to the store several times if I am in a situation of domestic violence?
Yes, it will be our pleasure to accompany you whenever necessary and take you to a safe space to seek help.